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The original item was published from 7/6/2016 8:23:31 AM to 7/30/2016 12:00:04 AM.

News Flash

Council on Aging

Posted on: July 6, 2016


A number of Lincoln residents have reported a new scam that is affecting both PCs and Macs. While you are on your computer, there will be a very loud noise, then a screen will pop up saying that your computer is infected with a virus and to click on a button to purchase the technical help services of a company. In fact, your computer is fine and you do not have a virus. The company then takes your credit card information and control of your machine, charging you hundreds of dollars for services that are not necessary because you never had a virus in the first place. You also have now given them your credit card information and so may also become the victim of identity theft. If a window like this pops up on your computer, simply turn the machine off. If your computer will not shut down, you can shut it off with the power button or, on a PC, by pressing “Control-Alt-Delete.” Your computer should work normally when you turn it back on. If you have given your credit card information, call your credit card company to let them know you have been scammed so that they can cancel the charges and be on the lookout for fraudulent charges on your card. You should also contact the three credit services – Experian, Transunion, and Equifax – to have fraud alerts placed on your accounts as well as checking your credit card statements for unauthorized charges and credit reports for accounts opened in your name. For more information, call the Lincoln Police at (781) 259-8113.

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